We are dedicated to providing a high quality service and want to maintain this at all times. If you are not satisfied with our service, please contact us immediately, quoting your policy details, so we can deal with your complaint as soon as possible.
The Customer Service Manager
Chubb Travel Insurance
OSG
Merrion Hall
Sandymount
Dublin 04
Lo Call: 1890 882090
Tel: 01 662 0899
Fax: 01 662 0890
If you arranged your policy with us online and have been unable to contact us you may wish to register your complaint through the European Online Dispute Resolution platform.
Your complaint will then be re-directed to the Financial Services Ombudsman and to us to resolve. There may be a short delay before we receive it.